Updated: July 2025
Welcome to Feedflare! These Terms & Conditions (“Terms”) govern your use of the services provided by Feedflare, accessible at www.feedflare.co.uk (“the Website” or “Our Service”). By accessing or using any part of Feedflare’s services, you (“Client,” “You,” or “Your”) agree to be bound by these Terms, along with our Privacy Policy and Refund Policy. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services.
Feedflare provides a subscription-based suite of digital creative services, primarily focused on social media design, blog writing, and SEO (Search Engine Optimization) strategy and content. Our services are designed to offer cost-effective, high-quality creative deliverables to businesses.
We are not a full-service agency but a specialized creative services subscription. Our offerings include, but are not limited to:
2.1 Subscription Model: Feedflare operates on a recurring subscription model. By signing up, you agree to a monthly subscription plan, which will automatically renew unless cancelled.
2.2 Fees: All fees for our services are clearly stated on our Website. We reserve the right to change our fees at any time, but we will provide reasonable notice to existing clients before any price changes take effect.
2.3 Payment: Payment is due in advance for each billing cycle. You authorize Feedflare to charge your provided payment method for all applicable fees on a recurring basis. All payments are processed securely through third-party payment processors.
2.4 Non-Refundable Nature: As detailed in our Refund Policy, all payments for Feedflare services are non-refundable. This is due to the personalized, digital, and labor-intensive nature of our creative and strategic work, which cannot be returned once initiated or delivered.
2.5 Unused Service: Your payment secures the allocation of our team members and resources for your service delivery. Failure to actively use the service during a subscription period does not warrant a full or partial refund.
3.1 Provision of Information: You are responsible for providing all necessary information, briefs, brand guidelines, access (e.g., to analytics, social media accounts, content management systems if required for posting), and timely feedback required for Feedflare to perform its services effectively. Delays caused by incomplete or late information from you may impact delivery schedules.
3.2 Content Approval: You are solely responsible for reviewing and approving all deliverables provided by Feedflare (e.g., social media posts, blog drafts, SEO reports) before their final use or publication. Your approval signifies acceptance of the content as-is.
3.3 Accuracy of Information: You warrant that all information provided to Feedflare is accurate, complete, and does not infringe upon the rights of any third party.
3.4 Compliance with Laws: You are responsible for ensuring that all content you provide or approve for publication complies with all applicable laws, regulations, and platform-specific guidelines (e.g., social media platform rules). Feedflare is not responsible for any legal repercussions or platform penalties resulting from client-approved content.
3.5 Account Security: You are responsible for maintaining the security of your client portal login credentials and any linked social media or website accounts. Feedflare is not liable for any unauthorized access or activities that occur through your accounts due to your negligence.
4.1 Deliverables: Feedflare will provide creative and strategic deliverables as outlined in your chosen subscription plan. These deliverables will be based on your provided brief and feedback.
4.2 Revisions: We are committed to ensuring your satisfaction with our deliverables. We offer a defined number of revisions (as per your specific service plan) to address your feedback. Revisions are intended for minor adjustments and refinements based on the initial brief, not for significant changes to the original concept.
4.3 Approval Finality: Once you approve deliverables, they are considered final, and no further revisions for that specific batch or asset will be provided unless explicitly agreed upon for an additional fee.
4.4 No Guarantee of Satisfaction: While we strive for high quality, Feedflare is not an “only pay if you like it” service. You are paying for the effort, expertise, and creative output based on your brief and feedback, not a guaranteed outcome of your subjective satisfaction.
5.1 Client Content: You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to use any content, trademarks, logos, or materials you provide to Feedflare (“Client Content”). You grant Feedflare a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, and display Client Content solely for the purpose of providing the services.
5.2 Feedflare Deliverables: Upon full payment for services, Feedflare grants you a non-exclusive, perpetual, worldwide license to use the final deliverables created specifically for you (e.g., social media graphics, blog posts) for your business purposes. Feedflare retains the underlying intellectual property rights in its creative methods, templates, and general design elements used across its client base.
5.3 Prohibited Use: You may not resell, sublicense, or distribute Feedflare’s services or underlying intellectual property to third parties without explicit written consent.
Both Feedflare and the Client agree to keep confidential all non-public information received from the other party during the term of this agreement that is reasonably understood to be confidential. This includes, but is not limited to, business plans, financial information, client lists, and unreleased creative materials. This obligation of confidentiality shall survive the termination of this agreement.
Feedflare provides its services on an “as is” and “as available” basis. Feedflare makes no representations or warranties of any kind, express or implied, regarding the operation or availability of the Website or the services, or the information, content, materials, or products included on the Website. To the fullest extent permissible by applicable law, Feedflare disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, and non-infringement.
No Guarantee of Results: Feedflare does not guarantee any specific business outcomes, marketing results, sales, website traffic, search engine rankings, audience engagement, or any other commercial success. Our services provide creative deliverables and strategic input; ultimate results depend on numerous factors outside our control, including market conditions, your implementation strategies, platform algorithm changes, and audience behavior. You understand that payment is for the creative and strategic effort, not for guaranteed results.
To the maximum extent permitted by applicable law, in no event shall Feedflare, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party on the services; (iii) any content obtained from the services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contrac1t, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
In no event shall Feedflare’s total liability to you for all damages, losses, and causes of action (whether in contract, tort, including but not limited to negligence, or otherwise) exceed the amount paid by you, if any, for accessing the services during the twelve (12) months immediately preceding the date of the claim.
You agree to defend, indemnify, and hold harmless Feedflare, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Website and Services, including, but not limited to:
10.1 Termination by Client: You may terminate your subscription at any time by following the cancellation process in your Client Portal. No refunds will be provided for any unused portion of a billing cycle or for early cancellation, as per our Refund Policy.
10.2 Termination by Feedflare: Feedflare may terminate or suspend your access to the services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Cause for such termination shall include, but not be limited to: (a) breaches or violations of the Terms or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a 2request by you (self-initiated account deletions), (d) discontinuance or material modification to the Service (or any part thereof), (e) unexpected technical or security issues or problems, (f) extended periods of inactivity, (g) non-payment of any fees owed by you in connection with the Services, or (h) engaging in blackmail or threats as described in our Refund Policy.
10.3 Effect of Termination: Upon termination, your right to use the services will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. Any content or deliverables created for you will be subject to the terms regarding intellectual property and deletion upon dispute as outlined in these Terms and our Refund Policy.
As outlined in our Refund Policy, you explicitly agree not to dispute your payment for any reasons covered in these Terms & Conditions or our Refund Policy.
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in England and Wales for the resolution of any disputes.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
If you have any questions about these Terms, please contact us via the methods provided on our Website.
FeedFlare provides premium social media content, blog writing, and SEO backlink services for small businesses—boosting your brand’s online presence every month.